IN: [00:00:00.00]CUE: […][Fade in from black]
IN: [00:00:02.29]CUE: […][Tri-State Window Factory Logo]
IN: [00:00:11.12]CUE: […][A woman turns and approaches the camera]
IN: [00:00:18.62]CUE: […][The woman talks directly into the camera]
IN: [00:00:31.09]CUE: […][The exterior of a house]
IN: [00:00:39.10]CUE: […][The woman talks directly into the camera]
IN: [00:00:42.80]CUE: […][The camera zooms in on a display wall]
IN: [00:00:53.32]CUE: […][The woman talks directly into the camera]
IN: [00:00:57.39]CUE: […][A “Daily News” Article about home heating costs rising zooms in]
IN: [00:01:02.77]CUE: […][The woman talks directly into the camera]
IN: [00:01:11.26]CUE: […][Two men talk while looking at a computer]
IN: [00:01:20.61]CUE: […][The camera zooms in on an NFRC web page]
IN: [00:01:27.56]CUE: […][The woman talks directly into the camera]
IN: [00:01:38.06]CUE: […][Fade to black]
IN: [00:01:41.58]CUE: […][The woman talks directly into the camera]
IN: [00:01:51.07]CUE: […][An animation explaining convection through windows is showed]
IN: [00:01:59.77]CUE: […][Workers assemble and carry window frames]
IN: [00:02:09.14]CUE: […][a machine drills holes in a window frame]
IN: [00:02:16.55]CUE: […][A worker places a window on a platform and operates a machine]
IN: [00:02:21.34]CUE: […][The woman talks directly into the camera]
IN: [00:02:34.80]CUE: […][An animation explaining window frame reinforcements is showed]
IN: [00:02:45.54]CUE: […][The woman talks directly into the camera]
IN: [00:02:51.78]CUE: […][The woman picks up the corner of a window frame, showing the foam insulation]
IN: [00:02:56.97]CUE: […][An animation showing the insertion of the foam insulation is showed]
IN: [00:03:07.25]CUE: […][The woman talks directly into the camera]
IN: [00:03:26.52]CUE: […][Fade to black]
IN: [00:03:27.77]CUE: […][The woman talks directly into the camera]
IN: [00:03:31.44]CUE: […][An animation explaining convection through windows is shown]
IN: [00:03:45.80]CUE: […][The woman talks directly into the camera]
IN: [00:03:51.73]CUE: […][An animation explaining convection through windows is shown]
IN: [00:03:58.94]CUE: […][A cut-out of a window frame is shown]
IN: [00:04:07.94]CUE: […][The woman talks directly into the camera]
IN: [00:04:11.22]CUE: […][A cut-out of a triple-pane window is shown]
IN: [00:04:15.19]CUE: […][The woman talks directly into the camera]
IN: [00:04:22.78]CUE: […][A cut-out of a triple-pane window is shown]
IN: [00:04:29.50]CUE: […][The woman talks directly into the camera]
IN: [00:04:42.83]CUE: […][A cut-out of a triple-pane window is shown]
IN: [00:04:47.57]CUE: […][The woman talks directly into the camera]
IN: [00:04:57.25]CUE: […][An animation explaining radiant transfer through windows is shown]
IN: [00:05:04.97]CUE: […][The woman talks directly into the camera]
IN: [00:05:11.28]CUE: […][A picture of heat traveling through windows is shown]
IN: [00:05:17.84]CUE: […][The camera zooms in on sunlight coming through a window onto furniture]
IN: [00:05:24.70]CUE: […][The woman talks directly into the camera]
IN: [00:05:29.03]CUE: […][A worker fills window panes with gas]
IN: [00:05:44.23]CUE: […][Another worker carries windows onto a rolling dolly]
IN: [00:05:51.63]CUE: […][The woman talks directly into the camera]
IN: [00:05:53.46]CUE: […][An animation showing windows being filled with argon gas is shown]
IN: [00:06:01.40]CUE: […][The woman talks directly into the camera]
IN: [00:06:04.76]CUE: […][An animation showing a window being filled with krypton gas is shown]
IN: [00:06:10.68]CUE: […][The woman walks down a hallway while talking directly into the camera]
IN: [00:06:18.59]CUE: […][An animation showing warm-edge thermal spacers on windows is shown]
IN: [00:06:26.89]CUE: […][Display glass with warm-edge super spacers is shown]
IN: [00:06:32.07]CUE: […][Display windows with spacers are shown]
IN: [00:06:39.72]CUE: […][The woman talks directly into the camera]
IN: [00:06:56.92]CUE: […][Workers apply warm-edge super spacers to glass]
IN: [00:07:13.53]CUE: […][The woman talks directly into the camera]
IN: [00:07:33.71]CUE: […][The camera pans over many windows on a platform]
IN: [00:07:42.82]CUE: […][The woman talks directly into the camera]
IN: [00:07:46.59]CUE: […][The camera zooms in on windows with condensation between the panes]
IN: [00:07:56.89]CUE: […][A worker moves a sheet of glass]
IN: [00:08:02.79]CUE: […][A machine measures different areas of the glass]
IN: [00:08:13.06]CUE: […][The woman talks directly into the camera]
IN: [00:08:26.21]CUE: […][The camera shows a clean room inside a factory]
IN: [00:08:32.29]CUE: […][A sheet of glass is slid across a patform inside the clean room]
IN: [00:08:45.51]CUE: […][The woman talks directly into the camera]
IN: [00:08:49.20]CUE: […][An animation showing air leakage through windows is shown]
IN: [00:09:00.82]CUE: […][The woman shows the areas of the window susceptible to air leakage]
IN: [00:09:13.58]CUE: […][The camera zooms in on different parts of windows]
IN: [00:09:22.69]CUE: […][The woman talks directly into the camera]
IN: [00:09:29.82]CUE: […][A worker trims weather stripping on a window]
IN: [00:09:39.54]CUE: […][The camera shows display windows]
IN: [00:09:51.92]CUE: […][The woman talks directly into the camera]
IN: [00:10:07.10]CUE: […][The woman demonstrates the automatic locking mechanism]
IN: [00:10:11.03]CUE: […][The woman demonstrates the easy-open locking mechanism]
IN: [00:10:22.57]CUE: […][The woman talks directly into the camera]
IN: [00:10:55.23]CUE: […][The camera pans over display windows]
IN: [00:11:08.07]CUE: […][The woman talks directly into the camera]
IN: [00:11:15.99]CUE: […][An animation showing the welded connections in the window is shown]
IN: [00:11:21.87]CUE: […][The woman talks directly into the camera]
IN: [00:11:27.54]CUE: […][The woman walks off-camera, then down a hallway while talking into the camera]
IN: [00:11:31.87]CUE: […][The woman talks directly into the camera]
IN: [00:11:37.56]CUE: […][The camera zooms in on windows installed in a home]
IN: [00:11:54.50]CUE: […][The camera shows the hidden weep-hole system on windows]
IN: [00:12:01.71]CUE: […][The camera pans over a large number of windows in a warehouse]
IN: [00:12:10.23]CUE: […][The woman talks directly into the camera]
IN: [00:12:32.01]CUE: […][The woman walks into view from off-screen, talking directly into the camera]
IN: [00:12:43.20]CUE: […][The exterior of the Tri-State Window Factory]
IN: [00:12:47.86]CUE: […][Workers move and assemble window frames]
IN: [00:13:17.29]CUE: […][The woman talks directly into the camera]
IN: [00:13:36.44]CUE: […][People talk around a table]
IN: [00:13:42.71]CUE: […][The camera pans over employees in an office]
IN: [00:13:51.35]CUE: […][The woman talks directly into the camera]
IN: [00:13:58.96]CUE: […][The camera pans over employees in an office]
IN: [00:14:05.51]CUE: […][The woman talks directly into the camera]
IN: [00:14:20.36]CUE: […][Tri-State Window Factory Logo]
IN: [00:00:12.54]CUE: […]Hi, welcome to Tri-State windows, roofing, and siding.
IN: [00:00:16.75]CUE: […]For most of us, our home is the single most expensive investment we have…
IN: [00:00:20.40]CUE: […]And like most investments, it need to be periodically reviewed, adjusted, and maintained to keep its equity and high value.
IN: [00:00:27.00]CUE: […]Unlike some other remodeling projects to your home, new roofing siding and especially windows has been proven by both economic experts and real estate professionals to be an excellent addition to your home, and an expense that is often recovered in full when selling.
IN: [00:00:42.17]CUE: […]In addition to the benefit of getting back the initial expense of your windows when reselling your home, choosing the right window can actually pay for itself many times over.
IN: [00:00:51.20]CUE: […]Through realized savings in home energy cost by substantially reducing heating and energy bills.
IN: [00:00:56.54]CUE: […]With the price of home heating and electricity at record highs, and forecasted to go even higher, new energy efficient windows is the most cost-effective way to reduce those bills and put money back into your pocket.
IN: [00:01:09.50]CUE: […]But don’t take our word for it, we recommend to our customers that they visit NFRC.org to get the true rating for the windows their contemplating buying.
IN: [00:01:18.36]CUE: […]The official website of the NFRC, a non-profit organization, that administers the only uniform, independent rating and labeling system for energy performance of windows.
IN: [00:01:27.86]CUE: […]Tri-State is rated #1 by the NFRC testers and strict energy star governmental guidlines.
IN: [00:01:34.39]CUE: […]www.nfrc.org
IN: [00:01:39.11]CUE: […][Fade to black]
IN: [00:01:42.25]CUE: […]All windows loose and gain heat four ways: conduction, radiation, convection, and air leakage.
IN: [00:01:48.11]CUE: […]Conduction is the movement of heat through a solid material. Touch a hot kettle on a lit stove and you feel heat conducted from the stove through the kettle.
IN: [00:01:56.20]CUE: […]Heat flows through a window much the same way.
IN: [00:01:58.40]CUE: […]Our windows are constructed from a less conductive modified PVC thermo-plastic, and is guaranteed against buckling, twisting, warping, expanding, yellowing, and are fully reinforced with rust-proof aluminum.
IN: [00:02:10.63]CUE: […]This allows us to maximize the view-able area while keeping the thickness of the frame to a minimum and yet remaining incredibly strong.
IN: [00:02:17.98]CUE: […]Most of our competitors do not reinforce their windows; this can result in upwards of 6-inches of vinyl framing.
IN: [00:02:24.23]CUE: […]On a 3×4 windows, that reduce the viewable area by 17 square inches.
IN: [00:02:29.26]CUE: […]The competitors that do reinforce their windows use steel, and only reinforce the center meeting rail, not the entire frame as we do.
IN: [00:02:37.32]CUE: […]Steel is 90% cheaper than aluminum, and 10-times heavier.
IN: [00:02:40.86]CUE: […]The added weight in the windows causes unnecessary wear on the mechanism.
IN: [00:02:44.77]CUE: […]You’ve seen the results in windows that are hard to open and close or slam shut on their own.
IN: [00:02:50.09]CUE: […]Not only are our windows fully reinforced with rust-proof aluminum, but they are further insulated with foam.
IN: [00:02:56.62]CUE: […]The foam insulates the vinyl and helps prevent conduction. You put insulation between walls in your home to prevent conduction, the vinyl frames and windows are an extension of the walls and should be insulated as well.
IN: [00:03:07.22]CUE: […]The hollow vinyl windows of our competitors does little to prevent conduction and their inexpensive vinyl materials can warp, buckle, and turn yellow after a few years of exposure to the elements.
IN: [00:03:17.54]CUE: […]Our modified PVC combined with Tri-seats high-insulating foam is part of the formula that makes Tri-State windows the most energy efficient window in the country.
IN: [00:03:27.92]CUE: […]Convection is another way heat moves through windows.
IN: [00:03:30.76]CUE: […]In a cold climate, heated in-door air rubs against the surface of the interior glass.
IN: [00:03:35.38]CUE: […]The air cools, becomes more dense, and drops towards the floor.
IN: [00:03:38.94]CUE: […]As the stream of air drops, warm air rushes in to take its place at the glass surface.
IN: [00:03:43.81]CUE: […]The cycle, a convective loop, is self perpetuating.
IN: [00:03:46.90]CUE: […]You recognize this movement as a cold draft, and you turn up the heat to compensate.
IN: [00:03:51.09]CUE: […]Each one-degree Fahrenheit increase in thermostat setting increases energy use by over 2%.
IN: [00:03:57.12]CUE: […]To prevent convection, or triple-glass super high performance uses two panes of double low-heat glass with a titanium soft coat.
IN: [00:04:05.76]CUE: […]The high performance of a soft coat is reflected in it’s ability to keep the temperature of the room stable, by reducing the solar heat gain by almost 50% compared to a hard-coat glazing and by reducing the UV radiation by almost 33% of a hard-coat.
IN: [00:04:19.88]CUE: […]Although the initial cost is slightly higher, the energy savings for our titanium soft-coat glazing is much greater than that of a traditional hard-coat glazing.
IN: [00:04:28.62]CUE: […]The thermal transfer solar heat gain of a hard-coat is generally around 72%, compared to a soft-coat’s 41%.
IN: [00:04:36.25]CUE: […]This means that our titanium soft-coat is 31% more capable of insulating against thermal transfer than is a traditional hard-coat.
IN: [00:04:44.75]CUE: […]Our titanium soft-coat save approximately 59% energy than a hard-coat.
IN: [00:04:50.03]CUE: […]Our titanium soft-coat also prevent radiant transfer.
IN: [00:04:53.08]CUE: […]Radiant Transfer is another way heat moves through windows.
IN: [00:04:57.02]CUE: […]Radiant transfer is the movement of heat as long-wave heat energy from a warmer body to a cooler body.
IN: [00:05:02.68]CUE: […]The titanium soft-coat is specifically designed to filter the long-waves of heat and UV while allowing the shorter waves of visible light to pass through.
IN: [00:05:11.35]CUE: […]Your furniture can easily become faded and damaged when exposed to unfiltered sunlight.
IN: [00:05:15.96]CUE: […]Our titanium soft-coat is the best low-e insulator, and also protects your home furnishings from the sun’s harmful rays.
IN: [00:05:22.40]CUE: […]To further increase efficiency, argon or krypton gas is injected between the triple panes of glass.
IN: [00:05:28.69]CUE: […]Normally this space is filled with air or dry nitrogen prior to sealing the panes together.
IN: [00:05:33.69]CUE: […]In a normal window unit, air current between the two panes of glass carry heat to the top of the unit and settle into cold pools at the bottom.
IN: [00:05:41.15]CUE: […]It is this movement within the panes that causes heat to transfer.
IN: [00:05:44.65]CUE: […]The gas between the panes needs to remain as still as possible.
IN: [00:05:48.58]CUE: […]Filling this space with a less-conductive dense gas prevents this, and the transfer of heat between the inside and outside is reduced.
IN: [00:05:56.55]CUE: […]Argon and krypton are both non-toxic, non-reactive, non-flammable, non-corrosive, clear, odorless, and very dense gases.
IN: [00:06:04.64]CUE: […]Krypton is more dense than argon, and has better thermal performance, but is more expensive to produce.
IN: [00:06:11.92]CUE: […]Our panes are then double sealed.
IN: [00:06:13.85]CUE: […]First we use a patented warm edge super spacer between our panes of glass, the same material used on the space shuttle to protect astronauts from the extreme hot and cold temperatures of outer space.
IN: [00:06:23.80]CUE: […]The “warm edge” refers to the thermal conductivity of the spacer used to separate the panes of glass.
IN: [00:06:29.32]CUE: […]If the spacer is less conductive than conventional cold metal spacers its then called warm edge.
IN: [00:06:35.04]CUE: […]90% of the windows manufactured today are still made with cold metal spacers.
IN: [00:06:39.30]CUE: […]8% of manufacturers use a combination spacer.
IN: [00:06:42.72]CUE: […]Most of the newer combination spacers perform better than cold metal spacers, but still contain some metal; often steel or aluminum wrapped in butyl rubber and this metal is still highly conductive.
IN: [00:06:54.36]CUE: […]Our warm edge super spacer is an extruded thermoset polymer structural silicon foam with integrally incorporated desiccants.
IN: [00:07:01.94]CUE: […]The shape of the thermoset polymer material is set during heat curing and cant be reshaped through heating.
IN: [00:07:08.05]CUE: […]Our warm edge super spacer retains its flexibility over a wide temperature range, always returns to its original cured shape, and has a low compression set.
IN: [00:07:16.08]CUE: […]The silicone formula of our warm edge super spacer exhibits excellent resistance to ozone, sunlight, oxidation, and will retain its brilliant white color indefinitely.
IN: [00:07:26.17]CUE: […]Our warm edge super spacer’s thermoset silicon polymer material expands and contracts and always returns to its original shape.
IN: [00:07:33.46]CUE: […]Ridged metal base spacers do not accommodate the natural expansion and contraction caused by UV exposure, thermal expansion, wind loads, and barometric pressures.
IN: [00:07:42.66]CUE: […]The results are stress cracks that eventually lead to total seal failure.
IN: [00:07:46.49]CUE: […]Once the seal has been broken the precious insulating gas will escape and lead to condensation.
IN: [00:07:52.09]CUE: […]If the glass is not high performance triple glass with double low-e panes, and is not made with a warm edge super spacer, icing is going to take place.
IN: [00:08:00.09]CUE: […]Water dripping down through the glass can also lead to mold, mildew, spores, and rot on your window ledges and walls.
IN: [00:08:06.82]CUE: […]This can create an unhealthy environment for you and your family.
IN: [00:08:09.82]CUE: […]Our dual-sealed warm edge super spacer windows last up to 5-times longer in durability tests than conventional single-seal units.
IN: [00:08:17.10]CUE: […]Our second seal is a hot-melt butyl.
IN: [00:08:20.19]CUE: […]This second layer protection encases the entire circumference of the glass in an air-tight water-tight seal.
IN: [00:08:25.62]CUE: […]This entire dual-seal process is performed inside our positive-pressure clean room: a very low humidity, virtually dust-free environment.
IN: [00:08:33.72]CUE: […]Very low humidity means less latent air moisture is trapped between the panes.
IN: [00:08:37.95]CUE: […]Dust free insures the view is crystal clear and no impurities are trapped within the seals for a stronger bond.
IN: [00:08:44.19]CUE: […]Air leakage is the fourth way heat is transferred.
IN: [00:08:48.09]CUE: […]Air leakage siphons about half of an averages home heating and cooling energy to the outdoors.
IN: [00:08:53.07]CUE: […]Air leakage through windows is responsible for much of this loss.
IN: [00:08:56.40]CUE: […]There are 3 critical areas in which air leakage occurs.
IN: [00:08:59.60]CUE: […]In the 3 critical areas of the window: top, middle, and bottom, we’ve added a non-biodegradable double weather stripping system.
IN: [00:09:08.65]CUE: […]Our system is teflon coated with a tedlar back forming a tight seal for maximum thermal performance.
IN: [00:09:14.68]CUE: […]The competition uses inadequate poor quality weather stripping, usually gray or black, and most often stapled or glued into place.
IN: [00:09:22.18]CUE: […]Our custom white weather stripping is unique in the industry.
IN: [00:09:25.63]CUE: […]It’s not stapled or glued into place like or competition, but designed to fit securely into a specially designed track in our windows.
IN: [00:09:33.40]CUE: […]Our teflon coated DuPont-white weather stripping will never rot, deteriorate, come loose, or lose its form and function.
IN: [00:09:40.50]CUE: […]We also use 2 different hardware mechanisms for the upper and lower windows.
IN: [00:09:44.67]CUE: […]Our upper windows use a recessed mechanism.
IN: [00:09:47.89]CUE: […]A recessed mechanism allows us to keep the top of the window flat.
IN: [00:09:51.20]CUE: […]This insures a tight, flush seal and the upper critical junction.
IN: [00:09:54.53]CUE: […]Our competition uses either recessed or conventional hardware; we are the only company to use both.
IN: [00:10:00.86]CUE: […]Our lower windows uses our brand new self-locking one-touch easy open hardware mechanism.
IN: [00:10:05.81]CUE: […]When you shut the window it automatically locks itself
IN: [00:10:10.89]CUE: […]Opening the windows are a breeze with our 1-button easy open lock and can be easily operated with one hand.
IN: [00:10:21.97]CUE: […]The center of the window where the 2 windows meet is the second critical junction.
IN: [00:10:26.30]CUE: […]This is also known as the meeting rail.
IN: [00:10:28.05]CUE: […]At this critical area the competition cuts costs by only using 1 piece of weather stripping.
IN: [00:10:32.74]CUE: […]Not only do we have our exclusive channeled weather stripping system in the inner and outer meeting rail, but we use a positive tongue-in-groove interlocking system.
IN: [00:10:40.47]CUE: […]This helps keep the seal completely air tight.
IN: [00:10:43.50]CUE: […]How well the individual pieces of the window unit also affects air leakage.
IN: [00:10:48.97]CUE: […]Glass to frame, frame to frame, and sash to frame connections must be tight.
IN: [00:10:54.16]CUE: […]Our glass to frame seal uses an incandescent silicon white seal on the inside of the frame.
IN: [00:10:59.47]CUE: […]This creates a seamless, more aesthetically pleasing look.
IN: [00:11:02.75]CUE: […]The competition uses an ugly black rubber outer seal.
IN: [00:11:05.79]CUE: […]Their seal peels away from the window, and will dry out and flake over time.
IN: [00:11:09.78]CUE: […]Our seal will not peel or pull away from the frame, and is built to last a lifetime.
IN: [00:11:14.68]CUE: […]Our frame to frame and sash to frame connections are completely welded airtight, with no unsightly window stops.
IN: [00:11:21.23]CUE: […]Unlike the competition, there are no screws or brackets holding our frames and sashes together.
IN: [00:11:29.80]CUE: […]Another aspect in purchasing windows is the functionality of the window.
IN: [00:11:33.85]CUE: […]How it looks and how it fits into the decor of your home.
IN: [00:11:36.95]CUE: […]Tri-State windows are all color coordinated and come in a variety of shapes and sizes including casements, double hungs, sliders, bays, bows, garden windows, and others.
IN: [00:11:46.98]CUE: […]All of our windows use a cove-molding effect which is streamlined, narrow-lined, and aesthetically pleasing.
IN: [00:11:53.51]CUE: […]The lower frame is angled to quickly draw water away from the sash to the outside through our hidden weep hole system.
IN: [00:12:00.56]CUE: […]All Tri-State windows are custom made, and we can fabricate a window design limited only by your imagination.
IN: [00:12:06.61]CUE: […]Functionality is a key ingredient to a well designed window.
IN: [00:12:09.69]CUE: […]Two different hardware systems, quick flow weep hole system, a one piece continuous heavy duty lift rail and stainless steel maintenance free constant balance force system makes for easy opening and closing for the lifetime of the window.
IN: [00:12:22.73]CUE: […]Maintenance free and easy cleaning makes owning a Tri-State window a pleasure.
IN: [00:12:29.22]CUE: […][fade to black]
IN: [00:12:31.56]CUE: […]In business since 1969 the Tri-State formula is simple: We build them, we install them, we guarantee them.
IN: [00:12:39.36]CUE: […]There are no middle-men at Tri-State, no sub-contractors.
IN: [00:12:42.26]CUE: […]When you buy a Tri-State, you know exactly who you’re dealing with through every facet of your job.
IN: [00:12:47.21]CUE: […]Our super high performance energy efficient windows are manufactured in our manufacturing plant on Long Island.
IN: [00:12:53.07]CUE: […]Prideful and skilled craftsman and women combine expertise with computerized high-tech precision in our state-of-the-art facility.
IN: [00:13:00.42]CUE: […]Each and every step in the fabricating process is watched over by trained quality control supervisors.
IN: [00:13:06.37]CUE: […]This same commitment to detail translates in the field as well.
IN: [00:13:10.21]CUE: […]Factory trained measurers take exact measurements, ensuring our windows fit like a glove.
IN: [00:13:15.72]CUE: […]At Tri-State we treat your home as if it was our own, and we try our best to minimize any disturbance of your home.
IN: [00:13:21.61]CUE: […]We don’t take your house apart to install our windows, installation managers supervise each and every job guaranteeing a no-mess, no-hassle installation, usually completed in 1 day.
IN: [00:13:31.56]CUE: […]Our commitment to excellence does not stop with the sale or the installation.
IN: [00:13:35.56]CUE: […]Our customer relation staff is ready, willing, and able to assist you should the unlikely need for service arise.
IN: [00:13:41.98]CUE: […]Our reputation for reliability is unsurpassed in the industry, and our outstanding record at the consumer affairs and better business bureaus are proof of that.
IN: [00:13:50.70]CUE: […]We are the manufacturer of the window, so there is no need for you, the consumer, to track down anyone concerning warranty issues.
IN: [00:13:58.02]CUE: […]There is also no passing the buck at Tri-State.
IN: [00:14:00.75]CUE: […]Other companies may deny their responsibility, with installer blaming manufacturer and the manufacturer saying the installer is at fault should a problem arise; not at Tri-State.
IN: [00:14:10.48]CUE: […]Thousands of satisfied customers have turned to Tri-State for their window, siding, and roofing needs.
IN: [00:14:15.83]CUE: […]We hope you and your family join the Tri-State family.
IN: [00:14:19.14]CUE: […][End]